Hospitality

Restaurant Ordering & Reservations

Take orders, handle reservations, answer menu questions, and manage dietary restrictions—all through natural WhatsApp conversations.

🍔

40%

Orders via WhatsApp

💵

+18%

Avg order value

🪑

+25%

Table utilization

👨‍🍳

20hrs

Saved per week

❌ The Problem

• Phone lines busy during dinner rush, missing orders
• Staff juggling tables and phone orders simultaneously
• Missing reservations because couldn't pick up phone
• Order mistakes from phone miscommunication
• No upselling opportunities during order-taking

✅ The Solution

• AI handles entire WhatsApp ordering flow via natural conversation
• Customers browse menu, customize orders, choose pickup/delivery times
• For reservations, bot checks table availability and confirms instantly
• Smart upselling: "Add garlic bread for $4?" boosts order value
• Answers dietary questions from knowledge base, sends order confirmations

Real-World Example

Local Pizzeria

The Scenario

"Customer: 'Hi, I'd like a large pepperoni pizza for pickup.' Bot: 'Great choice! Would you like to add our garlic bread for just $4?' Customer: 'Sure, why not!'"

"Bot: 'Perfect! Your order: Large pepperoni pizza ($18) + Garlic bread ($4). Ready in 20 minutes at our Main Street location. Total: $23. Sound good?' Customer: 'Yes!' Bot sends order to kitchen POS system."

"Bot sends confirmation with pickup code and estimated time. Also texts when order is ready: 'Your pizza is hot and ready! Pickup code: 1847'"

The Result

Average ticket increased by $6 thanks to AI upsells. Zero missed orders during busy hours. 40% of orders now come via WhatsApp. Staff focus on food quality instead of phone logistics. Customer satisfaction up significantly—no more busy signals.

Never miss an order during rush hours

Let AI handle orders and reservations via WhatsApp. Your staff focuses on making great food.

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