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Education

Education Enrollment & Support

Answer prospective student questions, guide through enrollment, send course materials, handle schedule changes, and provide academic support—all via WhatsApp in multiple languages.

🎓
100%
Inquiry response
📝
+35%
Enrollment conversion
4.7/5
Student satisfaction
-60%
Admin workload

The Problem

  • Prospective students going unanswered during decision window
  • Enrollment process confusing, high drop-off in application funnel
  • Students needing help outside office hours (they study at night!)
  • Admin team overwhelmed answering same questions repeatedly
  • International students struggling with language barriers

The Solution

  • AI guides prospects through program details, requirements, and application
  • For enrolled students: sends course materials, handles schedule changes
  • Answers policy questions, shares deadlines, provides study resources
  • Available 24/7 in multiple languages (English, Spanish, Mandarin, etc.)
  • Sends deadline reminders, assignment notifications, grade updates

Real-World Example

Online University

The Scenario

"International prospect from India: 'Do you accept international students for your MBA program?' Bot explains admission process, visa requirements, shares F-1 visa info, links to application portal."

"Prospect: 'What about English proficiency?' Bot explains TOEFL requirements, acceptable scores, exemptions. Also offers to schedule call with international admissions advisor."

"Over next 2 weeks, bot answers questions about housing, financial aid, course structure. Sends deadline reminders for document submission. Student completes application with bot's guidance, gets accepted. Bot then onboards with orientation info, course materials, and connects with student groups."

The Result

International enrollment up 45% thanks to 24/7 multilingual support. Application completion rate improved 35% with guided assistance. Admin team went from 8 to 3 staff members. Student satisfaction with enrollment process: 4.7/5 stars.

Enroll more students, support them better

24/7 multilingual support for prospective and current students. Reduce admin work while improving experience.